Two Sides of the Coin – Documenting Engagements & Dealing with Collections Problems

This program will start with a discussion on the importance of documenting scope of representation on all new matters to include detailing the specifics of what should be included in a well written engagement letter. The program will then shift to a discussion on how billing practices can help avoid collection problems that will include practical tips on how to minimize the likelihood of a malpractice claim arising in response to debt collection activities.

A Sampling of Attendee Takeaways:

• An awareness of why documenting the attorney’s role in writing on every new matter is so important.
• Knowledge of the specifics that should be covered in an engagement letter.
• Practical tips on billing practices that can help an attorney avoid collection problems.
• Insights on how to minimize the likelihood of a malpractice claim arising as a result of collection efforts.

Program Materials: While the final set of written materials is not yet fully developed, based upon the current draft, the presenter anticipates that the final materials set will be at least 22-23 pages in length and will include several sample forms. These materials will be made available for download to all program participants.